Autop
AUTOP is the leading Tunisian network of independent multi-brand garages, a subsidiary of the Ben Jemaa Group. Over 50 accredited workshops, partnered with major insurance companies. Awarded Customer Service of the Year 2026. Smart Repair, mechanics, bodywork.
Total investment
59 199 EUR
Minimum personal contribution
29 599 EUR
Target countries
Locations
6
The concept
AUTOP was founded in 2012 to meet the growing demand in the automotive insurance market in Tunisia. It assists insured clients in repairing their vehicles quickly and without administrative hassles, while helping insurance companies fulfill their contractual obligations. AUTOP has established itself as a reference network of accredited body shops.
Network specifics
- Leading Tunisian network of independent multi-brand garages (50+ active workshops)
- Partnered with major Tunisian insurance companies
- Awarded Customer Service of the Year 2026 - unique national distinction in the sector
- Smart Repair: exclusive plastic repair technique without part replacement
- Centralized digital system: online appointments, file tracking, invoicing, reporting
- CSR program: free training for young technicians in integration
- Ongoing development towards Sousse and Sfax
The concept in pictures
Photos
Videos
Autop - Réseau en Tunisie
The story of Autop
Founder's Vision
Marouane Ben Jemaa, General Director of AUTOP, built this network with a strong conviction: the Tunisian automotive after-sales market deserved a structured, transparent, and customer-focused player. While the majority of garages operated in a craft-like manner, AUTOP introduced management standards, digitalization, and continuous training. The goal: to professionalize an entire sector and offer every Tunisian motorist the same quality of service, regardless of the workshop visited.
CSR is at the heart of this vision:AUTOP provides free training for young people who have dropped out of school to integrate them into its network, thus contributing to sustainable employment while addressing the need for skilled labor in the sector.
Concept Values
• **Quality**:interventions compliant with insurers' standards and industry norms
• **Transparency**:digital tracking at every stage, clear quotes, zero unpleasant surprises
• **Training**:certified technicians, continuous training, ongoing skill enhancement
• **Innovation**:Smart Repair, electronic diagnostics, digital management tools
• **Responsibility**:strong CSR commitment, professional integration of youth, sustainable local employment
Reason for franchise development
Franchising is the engine of AUTOP's growth. Rather than centralizing everything, the network relies on local entrepreneurial franchisees to quickly cover the entire Tunisian territory.
By franchising a garage or creating a new AUTOP workshop, you benefit from:
• Thenational recognitionand agreements with insurers (guaranteed customer flow from day one)
• Anintegratedturnkey management system (appointment scheduling, invoicing, reporting)
• Acomprehensivetraining for the team before and after the opening
• Ongoingsupportin commercial, marketing, and operational areas
Where Autop is looking to open
Select a country to see the regions open for development.
24 regions recorded for Tunisia.
Financial and contractual terms
Entry Fee
8 880 EUR
Minimum personal contribution
29 599 EUR
Royalties
8% of revenue
Advertising Fee
1% of revenue
Total Investment
59 199 EUR
*Excluding commercial space
Contract Duration
5 years
Average Surface
100 m2
Training
10 days
Figures are indicative and may vary depending on location and size of premises.
The profile Autop is looking for
How demanding the brand is on each family of criteria, and what it expects in detail.
Availability and involvement
100 %High4 of 4 criteria selected · 19% of the total weight
- Daily involvement requiredHigh
- Frequent field presence requiredHigh
- Full-time availability requiredHigh
- Network actions participation requiredHigh
Commercial skills
100 %High4 of 4 criteria selected · 19% of the total weight
- Brand promotion skills requiredHigh
- Conversion and loyalty skills requiredHigh
- Frequent customer interaction requiredHigh
- Local sales actions requiredHigh
Industry experience
92 %High4 of 4 criteria selected · 18% of the total weight
- Prior industry experience requiredHigh
- Similar experience improves performanceHigh
- Specific know-how requiredHigh
- Technical or regulated operations requiredMedium
Management and autonomy
75 %Medium4 of 4 criteria selected · 15% of the total weight
- High autonomy requiredHigh
- Daily operational decisions requiredMedium
- Daily team management requiredMedium
- KPI monitoring requiredMedium
Financial capacity
75 %Medium4 of 4 criteria selected · 15% of the total weight
- Needs financial resilienceHigh
- Minimum personal contribution requiredMedium
- Needs external financing accessMedium
- Needs safety cash bufferMedium
Local roots
75 %Medium4 of 4 criteria selected · 14% of the total weight
- Local opportunity understanding requiredHigh
- Geographic proximity is keyMedium
- Local market knowledge requiredMedium
- Local partner network building requiredMedium
How to become a Autop franchisee
The same path for every brand in the network.
Contact request on the platform wefranchiz.com
File analysis
profile, experience, financial capacity
Meeting with management, visit to a network workshop
Validation of the premises and geographical area (feasibility study)
Signing of the franchise agreement (5 years)
Initial training
10 days - technical, commercial, administrative, and digital processes
Supported opening
AUTOP team present on-site
Continuous follow-up
regular visits, marketing and operational support
Frequently asked questions about franchising
The points that most often stop a candidate, answered plainly.
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